Performance Metrics and Accountability Framework

[admin]

The performance of Ward Councilors is continuously assessed to ensure accountability and effective service delivery. The performance management framework for councilors includes:

•Regular reporting to the municipal council and the ward committee.

•Monitoring of key performance indicators (KPIs) related to community engagement, service delivery, and governance.

•Adherence to the code of conduct for councilors.

•Public participation and feedback from the community.